Sign in

I’m a retail architect that studies human behavior, perception, and decision-making. I’m fascinated with the intersection of where commerce and community meet.

The five forces that can transform average companies into industry champions

iStock.com: SeaHorseTwo

Have you ever wondered why some entrepreneurs “make it big” while others — who are just as bright and hardworking — don’t? This question is one I’ve studied for the last 30 years.

As an innovation design consultant, my colleagues and I have worked with over 600 business leaders and…


The invaluable business lesson I learned from one of Asia’s wealthiest entrepreneurs

iStock.com:Christian Horz

As a consultant, I’m inside my clients’ corporate offices several times a month. And after doing this routine for over 35 years, I can tell what a company’s management philosophy will be about just by the looks of their lobby and conference rooms.

I’ve worked for some clients that haven’t…


How to build a bootstrap marketing approach with limited resources

iStock.com: conceptualmotion

Starting a business is akin to trying to build a utopian colony in the middle of the jungle. …


To love your lover is to love their dreams.

Photo by fotografierende from Pexels

“I can’t wait for you to get this childish hobby out of your system!” Marie shouted as Harry laid on the floor, wrestling with one of his students.

And with that, she stormed out of the gym in a huff.

Harry looked embarrassed…as if his mother just told him he…


The three fences couples must get over to “make it”.

Photo by Davids Kokainis on Unsplash

“So, what’d you think of my new girl?” Felix asked as if he were referring to a new convertible sports car he just leased.

“She seems like a wonderful human,” I said.

He was hoping for a more enthusiastic response from me. But I didn’t want to participate in this…


A teenager’s struggle with doing the right thing

iStockphoto.com:tommaso79

“Dad…?” I heard my son’s trembling voice on the other end of the line. “What’s wrong, David? Are you okay?” “I’m sorry to have to tell you this,” he said. “But mom’s dead.”

After I finally pulled myself up from the floor, I caught the first flight I could from…


DTC companies are turning to physical retail in an attempt to prove they are more than just hype

Ajay Suresh from New York, NY, USA, CC BY 2.0 via Wikimedia Commons

“They make your forehead look big,” my straight-shooting wife belted out with a chuckle. “Okay…” I said, slightly offended. “How about these glasses?” hoping for a more confidence-building response. “Now you look like that televangelist preacher from the 90s, Jim Baker,” she replied.

“I think we’re done here,” I said…


Few people shaped my life more than my barber.

iStockphoto.com:JackF

With my car in a ditch, my grades in the toilet, and my long unruly hair covering my face, my dad asked with an earnest look of exhaustion, “What happened to you, son?” You were a top student, but you’re about to piss it all away on a stupid Friday…


America under attack

iStockphoto.com:Tatsiana Hrak

When I was a kid watching old war movies with my dad, I wondered what it must have been like to live in Hawaii during the surprise Pearl Harbor attacks just before eight on Sunday morning, December 7, 1941. …


Why it’s time to cut our losses and redefine the place of work

iStockphoto.com:peshkov

When I watch old movies, I’m always fascinated by the absence of computer screens on manager’s desks. The same goes for secretaries taking dictation from their bosses. Likewise, future generations might find the elaborate cost of the traditional high-rise office buildings wasteful and the formal coat, tie, shiny shoes, and…

Kevin Ervin Kelley, AIA

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store