I’m a retail architect that studies human behavior, perception, and decision-making. I’m fascinated with the intersection of where commerce and community meet.

The five forces that can transform average companies into industry champions

iStock.com: SeaHorseTwo

Have you ever wondered why some entrepreneurs “make it big” while others — who are just as bright and hardworking — don’t? This question is one I’ve studied for the last 30 years.

As an innovation design consultant, my colleagues and I have worked with over 600 business leaders and…

The invaluable business lesson I learned from one of Asia’s wealthiest entrepreneurs

iStock.com:Christian Horz

As a consultant, I’m inside my clients’ corporate offices several times a month. And after doing this routine for over 35 years, I can tell what a company’s management philosophy will be about just by the looks of their lobby and conference rooms.

I’ve worked for some clients that haven’t…

DTC companies are turning to physical retail in an attempt to prove they are more than just hype

Ajay Suresh from New York, NY, USA, CC BY 2.0 via Wikimedia Commons

“They make your forehead look big,” my straight-shooting wife belted out with a chuckle. “Okay…” I said, slightly offended. “How about these glasses?” hoping for a more confidence-building response. “Now you look like that televangelist preacher from the 90s, Jim Baker,” she replied.

“I think we’re done here,” I said…

America under attack

iStockphoto.com:Tatsiana Hrak

When I was a kid watching old war movies with my dad, I wondered what it must have been like to live in Hawaii during the surprise Pearl Harbor attacks just before eight on Sunday morning, December 7, 1941. …

Why it’s time to cut our losses and redefine the place of work


When I watch old movies, I’m always fascinated by the absence of computer screens on manager’s desks. The same goes for secretaries taking dictation from their bosses. Likewise, future generations might find the elaborate cost of the traditional high-rise office buildings wasteful and the formal coat, tie, shiny shoes, and…

Kevin Ervin Kelley, AIA

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